Serious Weapon will gladly exchange an item for online store credit only. Before sending the item back, please fill out the return form found in your order shipment confirmation within 2 days of receipt of your shipment. Packages sent without first contacting us will not be accepted. Items to be exchanged must be returned in perfect, new condition with all original tags attached. Serious Weapon must receive the returned item within 7 days of return authorization. For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping. T-Shirts, Hats, Bags, Accessories, Shoes or Sale Items cannot be returned or exchanged. Serious Weapon does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Serious Weapon.